Skyscanner UX Research
Conducted research, analysis and synthesis to propose design solutions.
Year
2024
Industry
Travel
Team
Rachel Draplin and Bella Wood
My Role
UX Research
My Role
Conducted UX research and usability analysis on Skyscanner's flight booking flow. Examined user behaviors, preferences, and pain points across the app to identify actionable improvements to the experience.The Task
This study examines user behaviors, preferences, and feedback while using Skyscanner to help improve the user experience of the app.
